This Really Happened
On a routine Quarterly Business Review with a new customer of 3 months, we discovered a problem. We found that their 4 sales reps were creating quotes in 4 different ways, and the support staff was entering the same information into 4 different software systems because they could not find a singlesystem under $500,000 that would do everything they needed.
Remote Techs evaluated their workflow and documented the process which the client described as their “way of doing things”. We sent the requirements to 3 software companies They were all confident that their respective solutions would meet the requirements. Upon further research, several demos, and even an in-depth testing of the system that was closest to what we wanted, we ultimately found that the customer would have to change significant portions of their workflow in order to implement and benefit from the third party software. The lowest cost of the 3 was $150,000.
Remote Techs proposed to custom build a software package that would streamline workflow, improvethe ordering and billing processes, eliminate the need for quadruple entry, and resolve the quoting problem. Our solution was so effective that they saw a return on their investment within 6 months.
Are you looking for Software Solutions services in Los Angeles, CA?
Why Remote Techs?
With over 100 years of combined experience in business computing, Remote Techs understands business process and best practices. This sets us apart from our competition. Software design and development becomes a wasteful burden if the software developer does not fully understand the business processes and problems that the software needs to resolve.
Real Clients, Real Results Testimonials
Don’t just take our word for it. Here’s what some of our Los Angeles clients have to say about our managed IT services and the impact we’ve had on their business:
Based On Our Client Reviews
The best service, professionalism and response time.
"Remote Techs allows us to do what we do best in the Cosmetic Dental Field. Their response time and attention to detail is amazing..."
The best response time you will ever experience.
"Having relied upon internal IT as well as external IT firms, Remote Techs genuinely cares about its customers and treats individual customers..."
The service and professionalism that we have spent years searching for.
"RemoteTechs has given us the service and professionalism that we have spent years searching for. The outstanding attention to detail, timely response..."
Why Remote Techs? They are quick, efficient and knowledgeable!
"We needed an IT firm that understood our business and could communicate effectively with our team. Remote Techs had the experience and professionalism..."
Remote Techs has a proven track record of excellence.
"I have been using Remote Techs since 1998 and we have always had great support. It gives us peace of mind knowing that I don’t have to invest time..."
